Privacy Policy

TMT Privacy Policy

Effective as of May 2022

TMT Insights Group LLC (“TMT”) considers user privacy paramount, and utilizes great care in keeping the information of customers and end users (also collectively referred to as “you” and “your”) private and secure. Additionally, TMT knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. To demonstrate our firm commitment to privacy, the following provisions have been created to explain and describe our privacy policies and procedures in relation to all data collected (the “Privacy Policy”). By visiting TMT’s website, using the TMT software, and/or providing information to TMT, you are accepting the practices described in this Privacy Policy.

TMT is committed to protecting the privacy of customers and end users, while providing you with software design and development, software as a service (SaaS) featuring software for operational management of fulfillment data, platform as a service (PaaS) featuring software platforms for operational management of fulfillment data, and consulting services, all in the fields of media, entertainment, digital technology, and cloud technology (the “Software”). This Privacy Policy addresses the privacy practices of TMT. This Privacy Policy is applicable to all TMT products and services available. This Privacy Policy states our standards for maintenance of data and we will make efforts to meet them. However, we do not guarantee these standards will be met as there may be factors beyond our control that may result in disclosure of data. As a consequence, we disclaim any warranties or representations relating to maintenance or non-disclosure of data.

If we intend to use or disclose members’ personal information in a manner materially different from that stated at the time of collection we will notify you by email.

TMT’s Commitment to You

TMT hereby commits to:

Not collect, maintain, use or share personal information beyond that needed for authorized purposes, or as authorized by you.
Not sell personal information.
Not use or disclose information collected (whether personal information or otherwise) for behavioral targeting of advertisements to you.
Not make material changes to service provider consumer privacy policies without first providing prominent notice to the account holder(s) and allowing them choices before data is used in any manner inconsistent with terms they were initially provided; and not make material changes to other policies or practices governing the use of personal information that are inconsistent with contractual requirements.
Not knowingly retain personal information beyond the time period required to support the authorized purposes, or as authorized by you.
Collect, use, share, and retain personal information only for purposes for which we were authorized by you.
Disclose clearly in contracts or privacy policies, including in a manner easy for you to understand, what types of personal information we collect, if any, and the purposes for which the information we maintain is used or shared with third parties.
Support access to and correction of personally identifiable information by you.
Maintain a comprehensive security program that is reasonably designed to protect the security, privacy, confidentiality, and integrity of personal information against risks – such as unauthorized access or use, or unintended or inappropriate disclosure – through the use of administrative, technological, and physical safeguards appropriate to the sensitivity of the information.
Require that our vendors with whom personal information is shared in order to deliver our services, if any, are obligated to implement these same commitments for the given personal information.
Allow a successor entity to maintain the personal information, in the case of our merger or acquisition by another entity, provided the successor entity is subject to these same commitments for the previously collected personal information.

What Definitions Apply to the Privacy Policy?

“Information” and “personal information” means personally identifiable information (“PII”) that, alone or in combination, is linked or linkable to a specific person that would allow a reasonable person, who does not have personal knowledge of the relevant circumstances, to identify the person with reasonable certainty.

How Are Accounts Created?

We will ask you to create a TMT account to access certain portions of our Software. When you create an account, we will ask for your consent to collect certain types of personal information. Please note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your personal information, the use of the TMT Software may not be possible.

When the primary account belongs to an organization, accounts will be populated in coordination with that organization. Representatives will then be provided login information in a manner specific to that organization and in accordance with organization policy, which may in some cases be through an organization-wide “single sign-on” or by communicating an initial login and password to the representative.

What Information Does TMT Collect About Users?

The information that we collect from logged-in users includes information that you voluntarily provide to us when you sign up for an account and information that is automatically collected when you are logged into the TMT platform.

In every case we also log certain detailed technical information about all users’ interactions with our Software that could be linked with users. This includes the IP addresses that we get when users connect to our Software, information that is sent by web browsers automatically when they connect to our Software (such as the type of web browser, the operating system used and the time zone set on the user’s computer), the timing and frequency of how users interact with different content and different components of our Software.

How We Automatically Collect Information

We the use following methods and tools to collect and track the automatically collected information described above.

We set cookies so that we are able to recognize when someone is connecting to our Software who is currently logged in or who has visited before. A cookie is a data file sent to a browser from a web server and stored on the user’s computer’s hard drive that allows us to recognize that browser when the user returns to our Software. To learn more about browser cookies, including how to manage or delete them, look in the Tools, Help or similar section of your browser, or visit http://www.allaboutcookies.org.

Additionally, our video player may store local shared objects, also known as Flash cookies, on users’ computers. Local shared objects cannot be managed in the same way as browser cookies. For information on managing Flash cookies, visit http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.

We (or our third party service providers) may place a tiny image, also known as a pixel tag, in the emails we send, to tell us when you have opened the email. Our team uses this information to improve emails we send to you, and best tailor them to the needs of our organizational clients.

Like most online services, when you use the Software, we automatically collect and store details of how you used our service, such as your activity on the Software, and the frequency and duration of your usage.

By using our Software you agree to our use of these information collection technologies.

You can disable or delete cookies. However, because cookies allow you to take advantage of some of TMT’s essential features, we recommend that you leave them turned on. If you disable or delete cookies, you may not be able to utilize all of TMT’s features and functionality.

Anonymized Data

We frequently aggregate information in a way that makes it impracticable to use that data to identify a particular person; we also sometimes maintain individual data records with personal identifiers removed, and maintain in a manner in which it is impracticable to relink it to any particular individual. In this Privacy Policy, we refer to such data as “Anonymized Data” and do not consider it to be personal information.

What Information Can Other Users See?

When the primary account belongs to an organization, the account administrator designated by the organization can access all information we collect about users that we make available through our web-based user interface. Organizational administrators can delegate the right to view information in accordance with organization policy.

Primary account holders who register as individual users can access all information available through our user interface relating to such user’s interactions with the Software. They cannot see information that we collect in connection with any other user’s interactions with the Software.

What Does TMT Do With Personal Information?

We will not share personal information we collect in any way not described by this Privacy Policy. Except as noted below, we do not share any personal information with third parties for advertising, marketing or other purposes. There is no third party advertising on TMT’s platform or within TMT Software. We do not amass profiles except in the furtherance of client purposes.

We do not ask or require users to provide information beyond that which is reasonably necessary to use the Software. We do not share any login information with any third party and we do not automatically collect personal information from accounts. Information collected from users is never used or disclosed for any third party advertising or any kind of behaviorally targeted advertising. We do collect website usage information through third party analytics services and Anonymized Data to help us improve our experiences for users, but such information does not contain personal information.

We use personal information and any other information collected through the website for the following reasons:

to administer our website and access to our Software;
to improve the quality and types of services that we deliver;
to analyze Software usage and the popularity and performance of our Software products;
to communicate with organizations by responding to your requests, comments and questions;
to obtain consent from you and appropriate organizations so that an account may be created;
to diagnose technical problems;
to send users emails regarding service, technical and other administrative matters. These communications may also include information regarding changes in services, new service offerings and important service-related notices, such as security and fraud notices. Such communications will only be delivered to primary account holders;
to send users alerts to notify them about pertinent activity on the Software, such as messages from colleagues or upcoming deadlines (“Notification Alerts”). These Notification Alerts may be sent to all users of the Software;
to provide useful analyses to users and primary account owners;
for billing, account management and other administrative matters; or
as required by applicable law or regulation.

We use this information to help us to diagnose technical problems, administer the Software and improve the quality and types of services that we deliver. We may also collect, track and analyze information in aggregate form that does not personally identify users.

How We Share Information

We may use third party service providers to provide a variety of services, such as assisting us with providing customer support, hosting the Software, providing us with analytics about how people use our Software, assisting us with marketing the Software, sending and tracking responses to email, providing a framework for the delivery of assessment questions and helping us identify and track bugs and errors in the Software. All of our service providers have agreed to confidentiality and data security provisions consistent with this Privacy Policy. Third parties we work with are contractually prohibited from using any personal information for any purpose other than providing the services we request from them.

When an organization is the primary account holder, we share information with third parties at the direction of the organization, and it is the organization’s responsibility to make such requests in a manner that is consistent with their internal policies and the law. We may also share information that we collect in the following circumstances:

if we believe in good faith that it is necessary to disclose the information under any applicable law or regulation (for example, in response to a court order or a subpoena);
if we believe in good faith that it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person;
to investigate and act upon violations of the law or of our terms of use;
when any user logs into the Software with a third party account (such as a Google or other account), that third party will learn that that user has visited the TMT platform, and that information will be subject to that third party’s privacy policy and practices;
with third party products specifically configured by organizational clients to interoperate with the Software;
if the information is Anonymized Data;
with our corporate affiliates and/or subsidiaries; or
in other circumstances in which you expressly consent.

We will not sell user information except in connection with the sale of TMT’s assets or a merger of TMT with another company, and then only on the condition that such information will continue to be covered by the then-applicable Privacy Policy. If there are changes to this Privacy Policy in the future, organizations may agree to those changes or choose to stop using the Software and we will delete their information and the information about their representatives.

We may also obtain information, including personal information, from certain third parties (such as Google). Any personal information received from these third parties will be handled in accordance with this Privacy Policy. We sometimes combine information we receive from third parties with the personal information we collect through the Software. Any such combined information will be treated as personal information in accordance with this Privacy Policy.

Please also note that our service providers may be able to combine the data we share with them with the data they collect on their own. For example, if we share information with Google, Google may combine such information with the data they have already collected about you through their website. We are not responsible for such combinations of data and we encourage you to learn about their privacy and security policies before you use this Software or provide our service providers with your personal information.

Third Party Websites

Our Software may include some links to other sites. We are not responsible for the data collection practices on those other sites. We advise you to carefully review those sites’ privacy policies before submitting personal information there.

Our Security Practices

We strive to protect the confidentiality, security and integrity of the personal information we collect from you. We have put in place physical, electronic and administrative procedures to safeguard and to help prevent unauthorized access to and maintain the security of personally identifiable information collected through this Software.

Primary accounts are protected by passwords. Please keep these passwords secret to prevent unauthorized access to these accounts. If you think someone has gained unauthorized access to an account, please contact us immediately at services@tmtinsights.com.

We take reasonable, industry standard measures to protect the confidentiality, security and integrity of personal information collected by our Software. This includes the use of encryption, firewalls and other security technologies to prevent access to the data from unauthorized parties. All connections between users and our Software are secured via encryption communication technology (SSL/TLS). All passwords are salted and hashed using the practices recommended by NIST (National Institute of Standards and Technology). We use highly rated application hosting providers who agree to perform frequent diagnostics, operating system updates, and network security monitoring. Our engineering team is committed to creating and maintaining systems to protect personal information.

Only employees who need to access user information in order to perform their job (for example, customer service) are granted access to information.

While we have taken all steps to protect the personal information we collect, and we work to keep our systems in line with industry standards, no system is 100% fail proof and secure. If we discover that the security of personal information has been compromised, we will notify you or the organization that established an account with us no more than thirty (30) days after the discovery of such compromise. We will conduct an investigation to determine the scope of the breach or restore the integrity of our system. You consent to our use of email as a means of such notification.

Your Choices Related to Your Privacy

In order to process your information, we rely on your consent or our legitimate interests to process your data. You may withdraw your consent or object to the use of our information at any time, but you may no longer be able to access TMT’s platform or the Software.

If you have a TMT account, you can edit your information in the account section of the Software. If you are unable to do this through our Software, you can contact us at services@tmtinsights.com and we’ll help you make changes. We may ask you to verify your identity before we provide you with access to your information.

You have the right to opt out of emails from us by clicking unsubscribe. You may still receive transactional emails from us related to forgotten passwords, account expiration, or other necessary communication.

How You Can Delete or Edit Information or an Account

When organizations create primary accounts and invite representatives to create accounts, they are acting on behalf of representatives to give TMT permission to collect the information described in this Privacy Policy, and TMT is acting as a service provider to the organization. For these types of primary account, all requests to review, delete or edit information must come from the organization, and users should make use of the organization’s policies with respect to reviewing, deleting or editing such information. When users are the primary account holders, they may delete or edit information through the TMT user interface or by contacting TMT at services@tmtinsights.com.

If an organization requests deletion of data under the control of the organization, we will promptly delete it, subject to any legal requirement to retain or transfer that data. Note that even following such deletion requests, we may store secure backups until they are deleted in accordance with our document retention policy. We may also preserve information as part of an investigation into violations of the law or our terms of use.

Please note that any information you share with others when using TMT’s platform or the Software or content other users may have copied, is not a part of your account and may not be deleted when you delete your account. If we share your data with one of our service providers, we will use our best efforts to cause such third party to delete such data when you delete your account.

How We Retain and Delete Your Data

We will retain personal information collected in connection with an account only for as long as is necessary to provide the services to the account holder, as required by applicable laws or regulations or otherwise per the terms or a contract with an organizational client.

We may maintain Anonymized Data, including usage data, for analytics purposes.

Certain Rights for EEA Persons

Individuals in certain countries, such as the European Economic Area (the “EEA”), have certain statutory rights in relation to their personal data. These rights include the right to request access to personal data, as well as to seek to update, delete or correct their personal data. You may exercise these rights by following the steps explained above, which for holders of accounts means making such a request to the primary account holder. If you have any problems exercising your rights or if you have any additional questions about our use of your personal data, please contact us at services@tmtinsights.com for additional information.

Data Protection Officer; Data Protection Authority

TMT has a “Data Protection Officer” who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at services@tmtinsights.com.

You may direct questions to the Data Protection Officer. You also have the right to (i) restrict TMT’s use of information that constitutes your personal data, which will cause you to lose access to TMT’s platform and the Software, and (ii) lodge a complaint with your local data protection authority.

Identifying the Data Controller and Processor

We endeavor to be fully compliant with the General Data Protection Regulation (“GDPR”), effective as of May 25, 2018. TMT operates in the United States and TMT’s operations are subject to United States law. If you are located outside of the United States, please be aware that any information you provide to us may be transferred to and stored in the United States or other countries that may have data privacy laws that are less protective than the laws where you reside. Subject to the foregoing limitations, we may act, depending on the circumstances, as either or both a Controller and a Processor of personal data (as those terms are defined in the GDPR). We act as the Controller of information when we ask you to provide to create an account and information that we automatically collect when you use the Software. We act as the Processor of user-generated content and information provided to us by organizational clients.

Location of Data and Processing

The Software is owned and operated by TMT Insights Group LLC, located at 5995 Summerside Drive, #796665, Dallas, Texas 75379. If you are located outside of the United States, please note that personal data will be processed in the cloud by our cloud service provider (currently Microsoft Azure), which offers sufficient guarantees to implement appropriate technical and organizational safeguards that meet the GDPR’s standards. We have a data processing agreement in place with our cloud service provider, ensuring compliance with the GDPR and, in the event of any unauthorized access to, or use of, personal data, the appropriate authorities will be notified. All information is transmitted to us by our cloud service provider, will be processed in the United States, and will be handled and protected under the terms of this Privacy Policy and applicable U.S. laws, which may not be as protective as the laws in your country. By using the Software, you agree to this.

Notice of Changes to This Policy

We may occasionally update this Privacy Policy. You can see when it was last updated by looking at the new effective date at the top of this page.

If we make any significant changes we’ll post them prominently on our website and notify you by other means as required by law. Your continued use of TMT’s platform or the Software after a revision to the Privacy Policy indicates your acceptance and agreement to the then current or revised Privacy Policy. We recommend that you periodically review the Privacy Policy to make sure you understand and are up-to-date on how we’re keeping your information safe.

If you don’t agree with any future changes to the Privacy Policy, please contact us to terminate your account.

You may contact us at info@tmtinsights.com